Get in Touch With Us
Whether you have spotted something that needs updating, want to suggest a casino we should review, or have a question about any of the content on this site, we are happy to hear from you. This page explains the best ways to reach us and what happens once your message arrives.
How to Contact Us
Email is the most direct route to our team. Every message is read by a real person, and we aim to reply within two working days. You can reach us at [email protected].
To help us respond as quickly as possible, please include a short summary of your enquiry in the subject line and as much relevant detail as you can in the body of the message. That way we can route it to the right person from the start rather than going back and forth to gather information.
What You Can Write to Us About
We welcome all kinds of correspondence. The most common reasons readers get in touch include:
- Content questions — If something on the site is unclear, or you want more context about how we assess and compare casinos not on GamStop, just ask.
- Accuracy and corrections — Spotted a bonus figure that looks outdated, or a detail that does not match what a casino is currently offering? We take accuracy seriously and investigate every flag we receive.
- Reader feedback and suggestions — If there is a topic, casino or payment method you would like us to cover — such as trusted non GamStop casinos in the UK — we genuinely consider reader input when planning new content.
- Partnership and commercial enquiries — If you represent a brand and would like to explore working with us, please introduce yourself and outline what you have in mind. We review every enquiry on its own merits; commercial relationships do not influence our editorial rankings.
- Technical issues — Broken links, pages that will not load, or anything else that is getting in the way of using the site — let us know and we will look into it.
What Happens After You Send a Message
Once your email arrives, a member of the team reads it and decides who is best placed to respond. We do not use automated replies as a substitute for a genuine answer — you will always hear from a real person who has read your message in full.
Our target response window is two working days. During particularly busy periods it can take a little longer, but we will always follow up. If you have not heard from us after five working days, it is worth checking your spam folder and resending if needed.
About This Site and Its Editorial Standards
blackcroc.co.uk researches and compares online casinos that operate outside the GamStop self-exclusion scheme, with a focus on free spins offers and the options available to players in Great Britain. Our reviews are based on desk research and verified information — we do not claim to have deposited at or withdrawn from any casino we cover.
Our rankings are determined editorially. Commission arrangements with operators do not buy position, and every recommendation on this site carries an honest assessment of its limitations alongside its strengths. If you believe any of our content falls short of that standard, please tell us. Reader scrutiny makes the site better.
A Note on Responsible Gambling
If you or someone you know is concerned about gambling habits, please contact GamCare (gamcare.org.uk) or the National Gambling Helpline on 0808 8020 133, both of which offer free, confidential support. We are not a counselling or support service, but if you mention this in your message we will point you toward appropriate resources. 18+ only.